Refund Policy

 

Please review our Refund Policy below for those enrolling and purchasing an Dianephoward.com speaking and training event

100% Refund:

A.)  Enrollments in a speaking or training event can be cancelled for a full refund if cancellation is requested within 24 hours following receipt of enrollment payment.   Or,

B.)  If, for whatever reason, Dianephoward.com cancels a schedule event, enrollees in the cancelled event will receive a full refund of their enrollment payment.

80% Refund:  After the 100% refund period has passed, 80% of the purchase price will be refunded upon request up to 24 hours prior to the event start date and time.  Venue and supplies are secured based on enrollment.

No Refund request will be honored from 24 hours prior to the event start date & time; however, an enrollee may choose to attend the same or similar event of the same value within 6 months of the refund request. 

All Refund Requests will be reviewed within 24 hours of receipt and upon approval, we will initiate a refund to your credit card (or original method of payment).

Refund Notification

If you paid online though Paypal card services, you will receive a notification email from service@paypal.com with Align Artistic Group LLC listed as the Payor.

When your credit is received will depend on your card issuer’s policies. 

Contact Us

If you have any questions or wish to request a refund, contact us info@dianephoward.com.  Include your Event Name, Date, Payment Date, and Reason for the Refund Request.